Usability Testing
Lately I’ve been taking time to review the concept of Usability and Usability testing. Whole disciplines have been built up around the practice. Some organizations find it extremely useful while others find it to be misdirection of resources.
It seems that the design of the test itself may often be a cause of failure. Like any form of testing, the test itself can actually have a negative effect on the thing being tested. It is essential that tests be designed in a fashion such that it effectively evaluates the subject without distorting the subject itself.
I came across one blog that focuses on usability testing…and much of what I read demonstrates a lot of common sense. http://www.userfocus.co.uk/articles/4-forgotten-principles-of-usability-testing.html
One key factor that is considered for usability testing was the selection of usability participants. How do you choose individuals to participate in your usability tests? Some use age, gender, or other demographics of some sort. This blog suggests the use of behaviors as a better selection criteria. The primary reason for this difference is that software is generally designed to solve problems based on behavior.
Want to share your opinion on this topic? Do you have other Usability advise you’d like to share? Drop me a note at btaylor@sswug.org.
Cheers,
Ben
$$SWYNK$$
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