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Tools for SQL Server Backup Heroes
Recent trends in the database industry have lead to a number of challenges for managing SQL Server. Most databases grow in size over time. Regulatory requirements mandate maintaining certain amounts of data online. Users also want to see more of their data. And the number of users for database applications grows over time as users discover where relevant data is located. To address these challenges, DBAs and other IT professionals must look to new technology to continue to perform their jobs effectively and in the same amount of time. In this session, we’ll explore the challenges of increased storage and consolidation, log shipping, clustering and other solutions to help the true heroes of SQL Server meet the test.
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> 6/10/2009 at 12:00p Noon Pacific
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On the Road and Overheard…
I’ve been on the road of late and have learned a lot just sitting in buffets and such. I’ve been overhearing a lot of loud, over-confident discussions from not-full-time IT people. What’s interesting is that these folks are application support and industry-specific professionals. They support their users, licensees and others using their software or hardware – not in the sense of being a full-time DBA-type thing, but more working with a broad base of users.
The reason I’ve found this all fascinating is because, just being a fly on the wall, I can hear first, their frustrations. Frustrations for the increased workloads and expectations, blah, blah, blah. Yep, I get it.
But the thing that I’ve been really surprised and disappointed in is the way they "interact" (to put a nice word on it) with their users/customers/etc. Those that rely on them for their help. They pretty much think of their user base as a necessary evil. I have heard more people than not indicate that they work had to control the users. Control their access. NOT in the sense of protection of information, but actually preventing users from having too much access to the tools and information they need. I have heard conversations talking about how to limit access to information with the specific intention of keeping the IT pro in the loop for the users – not for security reasons or whatever, but for the job security, or something.
I was blown away by this because I’ve actually heard more than one group talking like this about their users.
Folks, this just isn’t the way to get it done. Working with users and those that consume your work and data is far more productive for everyone, them and you, in getting what needs to be done, done.
Think twice about protecting your users from themselves and instead perhaps think about how to provide better tools or instructions – educate users, have cohesive approaches to get what they need for their jobs in their hands. I can’t imagine a place where this would be a bad approach.
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