Systems of Insight for Digital Transformation: Using IBM Operational Decision Manager Advanced and Predictive Analytics

(Whei-Jen Chen, Rajeev Kamath, Alexander Kelly, Hector H. Diaz Lopez, Matthew Roberts and Yee Pin Yheng) Systems of record (SORs) are engines that generates value for your business. Systems of engagement (SOE) are always evolving and generating new customer-centric experiences and new opportunities

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