Jump-start business activity monitoring (BAM), Part 7: Implement duration metrics in WebSphere Monitor 6.0.2

(Kiet Q. Nguyen, Shubha Tangirala and Sundaraman Venkataraman) How efficient is your current business process implementation? One of the defining metrics for analyzing business process performance is the time factor, or duration. A business process is generally a series of activities to fulfill a bu

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