This question came from a job seeker. How do you work with someone who refuses to respond to emails because it creates a paper trail? The first rule of good business is to keep a paper trail of all official business interactions. It will save you much frustration and miscommunication. If someone is afraid of a “paper trail” – it...

Prior to Introduction of Database Management Systems (DBMS) The way computers manage data has changed dramatically in the last few decades. Today’s end users take the many advantages of a database system for granted. Not so long ago, computers used a less elegant as well as expensive approach to data management called a file-based system. File-Based System One way to...

This question came from a busy professional. How do I thank my boss for a pay raise? I received a good raise because of my excellent performance over the years, but I wasn’t gushing over it. I had been with the company for about 8 years, and was the manager of two teams: the test and documentation groups. I received...

This question came from a busy business owner. What are the signs indicating that an employee is about to quit? Keeping a good employee It’s hard to tell if an employee is thinking of quitting, but to avoid losing good employees and performers, do the following: Setup one-on-one twice monthly meetings to discuss career opportunities and advancement options Identify each...